Tiranga Game ABOUT FAQ
Deposit
How long does a deposit take to reflect? Deposits via UPI or Paytm reflect instantly; bank cards may take up to 10 minutes.
What are the available deposit methods? Use UPI, Paytm, IMPS, NetBanking, or cards like Visa. Minimum deposit is ₹100—funds reflect instantly!
Download App
How do I update the app after download? Enable auto-updates in settings or check the site. Updates unlock new bonuses—do it today!
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
How do I download the app on my phone? Guide users to the app download process for Android/iOS.
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
Each Bonus
What if bonus doesn't credit? Refresh app or contact live chat. Usually fixed in 5 minutes—24/7 support!
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
How do I get referral bonuses? Share your link, friend deposits â‚ą500+, you get â‚ą50. Unlimited invites!
What is the cashback bonus percentage? Up to 5% on weekly deposits. Auto-credited every Monday—boost your balance!
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
How do I forfeit a bonus? Go to "My Bonuses" and select "Forfeit." Funds revert—contact support if needed.
What is the lose rebate bonus? Get 2-5% cashback on losses weekly. Claim in "Promotions"—softens any setbacks.
How do I claim the welcome bonus? Register after download, deposit â‚ą500+, and bonus credits automatically. Wagering applies.
Games
What is a payline in Slots? Winning lines across reels—more paylines mean more chances to win big!
What is a multiplier in games? Boosts wins (e.g., 5x payout)—common in Slots bonus rounds for huge jackpots.
Login & Register
Why does registration redirect to payment? For welcome bonus activation. Skip if not ready—deposit later for ₹21 reward.
Why is email mandatory for registration? For bonus alerts and recovery. Use a valid one—verification takes 1 minute.
How do I add a referral code during registration? Paste in the "Promo Code" field before submitting. Earn extra â‚ą50 bonus instantly!
How do I enable fingerprint login after registration? Log in, go to "Security," toggle biometrics. Setup takes 30 seconds for faster access.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
How do I request account deletion through support? Email support with your account details and reason. Deletion is processed within 72 hours after verification.
What if I suspect unauthorized access to my account? Contact support immediately to freeze your account. They’ll enable two-factor authentication after verification.
How do I check the status of my support ticket? Use the ticket ID provided in the confirmation email to track updates via live chat or account dashboard.
How do I report a technical issue with the mobile app? Use the in-app "Help" section or email support with details like device model and error screenshot for faster resolution.
What should I do if I forget my account password? Click "Forgot Password" on the login page, enter your registered email or phone, and follow the reset link sent via SMS/email.
How long does it take to get a response from customer support? Live chat responds within 1-3 minutes, emails within 24 hours, and WhatsApp queries within 10-15 minutes.
Is customer support offered in Hindi for Indian users? Yes, support agents fluent in Hindi are available via chat, email, or phone for seamless communication.
Withdraw
How do I withdraw my winnings? Go to "Withdrawal," select method (UPI/IMPS), enter amount, and confirm with OTP. Minimum â‚ą100.
Why was my withdrawal rejected? Incomplete KYC, unmet wagering, or method mismatch. Complete verification—retry in 1 hour.
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